EXCHANGE AND RETURNS

EXCHANGE:


Pink Flamingo Clothing with gladly exchange items within 14 days of delivery of a product with an original receipt. The item/ items must be in their original state : unwashed, unaltered and must have all the tags attached.


We will arrange for a pick up right from your doorstep if you want to initiate an exchange.


To initiate an exchange, you will have to either email us at contact@pinkflamingoclothing.com or whatsapp us on +91 9731113030. Once we have a chat with you regarding the reason for exchange, we will arrange for a pick up. This usually takes 1-7 working days. After the product reaches us, we
will dispatch the product that you want in exchange working 1-2 working days.


Please note that the entire exchange process may take 7-12 working days.


REFUNDS:


Please note that a product is eligible for refund only if it is defective or if a wrong size was delivered to you.


To initiate a refund, you will have to either email us at contact@pinkflamingoclothing.com or Whatsapp us on +91 9731113030. Once we have a chat with you regarding the reason for refund, we will arrange for a pick up of the product from your doorstep. This usually takes 1-7 days. Once the product reaches us and we inspect it, we will refund the amount that you paid.


All refunds are done by bank transfer only.

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