PRIVACY POLICY

Information that is collected from you

www.pinkflamingoclothing.com  collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly, note that www.pinkflmingoclothing.com does not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.).

When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service and shopping experience we provide

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:

  • Computer-identification information
  • IP address, assigned to the computer which you use.
  • The domain server through which you access our service.
  • The type of computer you are using.
  • The type of web browser you are using.

While you are transacting on our website personally identifiable information collected about you may include:

  • First and last name.
  • Email addresses.
  • Contact details including phone numbers.
  • PIN/ZIP code
  • Demographic profile (like your age, gender, occupation, education, address and durables owned).
  • Your opinion on services, products, features on our websites.

We may also collect the following information about:

  • The pages you visit/access.
  • The links you click on our website.
  • The number of times you access the page.
  • Things you view, add to bag, add to wish list.
  • Other websites you open simultaneously while browsing on ours

You may terminate your account at any time by writing to us at [email protected] from the email ID you have used for creating your account login.

When / How do we collect the information?

We will collect anonymous traffic information from you when you visit our website. We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, measurement details, occupation, interests etc.) Upon registration users may receive communications from www.pinkflamingoclothing.com (e.g. newsletters, updates). We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

For external links, we are not responsible for the privacy practices of such websites which we do not own, manage or control.

How is the information used?

We use your contact information to send you:

  • Password reminder and registration confirmation.
  • Special offers.
  • Changes in the service policies or terms of use.
  • Event based
  • Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

We use your personal information to:

  • Improve personalized features on our websites to enhance your shopping experience.
  • To contact you for your account / profile related matters or any other reason as may be necessary.
  • To provide the services requested by you example deliver merchandise ordered by you.
  • To preserve social history as governed by existing law or policy.
  • To provide a higher level of customisation for you.
  • To better be able to do exact Alterations and Remakes, by using your photograph wearing the product for our reference.

We use anonymous traffic information to:

  • Remember you in order to deliver better and more personalized Recognize your usage privileges to our website.
  • Administer and manage smooth functioning of our website by diagnosing problems.
  • Track your session and activities so that we can understand better how people use our website.

Who do we share your information with?

We do not share or rent your information with third parties except our agents and alliance partners.

AGENTS

We use the services of our enabling partners such as outside shipping companies. These entities do not retain, store, share or use personally identifiable information for any other purposes.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:

  • Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
  • To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of houseofblouse.com terms of use or to defend against legal claims;
  • We have your permission;
  • To provide products or services you have requested

The security of your personal information and email address is important to us. When you enter sensitive information (such as credit / debit card number) on our acquiring bank system or order forms, they encrypt that information using secure socket layer technology(SSL).

We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.

Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can email us at: contact@pinkflamingoclthing.com

What choices are available to you regarding collection, use and distribution of your information?

You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/

COOKIES

We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate our website

You can remove persistent cookies by following directions provided in your Internet browsers help file. Reference for cookies can be found at http://www.cookiecentral.com/

If you reject cookies, you may still use our website, but your ability to use some areas of our website, will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming.

Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you add ‘Ready to Ship’ items to shopping bag). A cookie cannot read data off your hard drive.

Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies.

Our web servers automatically collect limited information about your computer connection to the Internet, including your IP address, when you visit our website

Voluntary disclosure of information.

Supplying personally identifiable information is entirely voluntary.

You may opt-in or opt-out of any marketing / promotional / newsletters mailings.

 www.pinkflamingoclothing.com reserves the right to send you certain service related communication, considered to be a part of your  www.pinkflamingoclothing.com  account without offering you the facility to opt-out. You may update your information and change your account settings at any time.

If your personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at [email protected] 

POLICY UPDATES

We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

To enhance security of your payment data, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details (i.e. credit/debit card number, expiration date, CVV etc.) are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your Card Issuing bank for obtaining an authorization decision. At no time during the purchase process or thereafter, does houseofblouse.com, an unit of Artesano Lifestyle Pvt. Ltd has access to, or stores, your complete card account information. For more details on this please refer our Privacy Policy

  • For greater security, we have enabled our systems for Verified by VISA and Mastercard Secure Code facility, applicable to VISA and MASTERCARD respectively. This is an additional security measure necessitating you to enter a password which only you, the card holder, can have access to. Also, houseofblouse.com - Online store accepts all Visa and Master credit cards and debit cards and is committed to provide a safe transaction environment by using a secure process for payment handling. 
  • It does not capture any such passwords and you enter those directly into a bank secure system.
  • It is not uncommon for a request for credit / debit card authorization to fail once or twice before the card is finally authorized. This happens due to problems with your card issuing banks servers. You must try again till you get a successful notification.
  • At times the bank payment servers or your issuing banks payment servers may be down, in which case a message will be posted informing you of the same. Under such circumstances, you can continue shopping and add items to the bag which would then be saved and you can come back later and complete the payment transaction within 24 hours.
  • Payment on your card bill will appear in your local currency (as per the norms of your card issuing bank). Your card will be charged in Indian currency as per prevailing rate of exchange and charge policies of your card issuer.
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